QUOTE (StrangeSox @ Apr 12, 2017 -> 01:36 PM)
"Why did this thing achieve critical mass but not this thing?" is an interesting question, but I don't know that anyone has an answer or that there's even a "right" answer of what should get people's attention and what shouldn't and in what proportions.
IMO people are more outraged at things that seem relevant to their lives, or something that could happen to them. People have had bad experiences flying, especially with united, and so they are paying attention. Because people are clicking, more stories are being written.