Middle Buffalo Posted April 5, 2017 Share Posted April 5, 2017 QUOTE (Greg Hibbard @ Apr 5, 2017 -> 12:19 PM) This is the response I sent John, Thanks for the response. Speaking frankly, this is a bit frustrating. This package was marketed to fans as a value deal of a group of games. I realize things happen with April weather, but I believe it's disingenuous for the White Sox to walk back on the good faith value of 11 games for a refunded portion of a miniscule amount of money and 10 remaining games (maybe 9 now if tomorrow's weather is bad as well). The true value of this campaign is to get butts in seats in a down year, in my opinion, and I believe the White Sox always make a lot of money on concessions per fan, more than the value of the ticket that will go unsold. I would say that refunding $3.54 does nothing for the White Sox or me, but even a free upper reserved ticket in July gets me to a game, gets me to buy hot dogs, candy, beer and whatever else - and gets me to cheer on the squad. We both know this is a rebuilding year for this team, and that there are going to be dog games in July and August against not-popular teams where the organization will struggle at the gate - why give me $3.54 for each of two tickets back when the team could make $50 in concessions for giving ballpark passers the opportunity to exchange for an upper reserved ticket to a handful of organization-picked games? Sincerely, ***** I was going to suggest writing to them. I bet you get a positive response. Quote Link to comment Share on other sites More sharing options...
Harry Chappas Posted April 5, 2017 Share Posted April 5, 2017 Monday and today could have certainly been played at regular time and gotten full game in and in past years they have played in worse conditions. Quote Link to comment Share on other sites More sharing options...
Jose Abreu Posted April 5, 2017 Share Posted April 5, 2017 QUOTE (Greg Hibbard @ Apr 5, 2017 -> 02:19 PM) This is the response I sent John, Thanks for the response. Speaking frankly, this is a bit frustrating. This package was marketed to fans as a value deal of a group of games. I realize things happen with April weather, but I believe it's disingenuous for the White Sox to walk back on the good faith value of 11 games for a refunded portion of a miniscule amount of money and 10 remaining games (maybe 9 now if tomorrow's weather is bad as well). The true value of this campaign is to get butts in seats in a down year, in my opinion, and I believe the White Sox always make a lot of money on concessions per fan, more than the value of the ticket that will go unsold. I would say that refunding $3.54 does nothing for the White Sox or me, but even a free upper reserved ticket in July gets me to a game, gets me to buy hot dogs, candy, beer and whatever else - and gets me to cheer on the squad. We both know this is a rebuilding year for this team, and that there are going to be dog games in July and August against not-popular teams where the organization will struggle at the gate - why give me $3.54 for each of two tickets back when the team could make $50 in concessions for giving ballpark passers the opportunity to exchange for an upper reserved ticket to a handful of organization-picked games? Sincerely, ***** I'd love to hear what they say to that. Quote Link to comment Share on other sites More sharing options...
Greg Hibbard Posted April 5, 2017 Share Posted April 5, 2017 (edited) No, the response was not positive, IMO. Hi *****, First off, I hate rainouts. I absolutely hate them and this has been a very frustrating way to start the season. You’re absolutely right that the goal of the Ballpark Pass is to get more fans out to the park and the ticket revenue is largely insignificant, but hopefully you can understand why a special rainout policy for you and the rest of the pass buyers would be unfair to full price ticket buyers, season ticket holders, group customers, etc. who all follow the standard policy. 10 games for $35.46 doesn’t have the same ring to it as 11 games for $39 but the per ticket price is the same, and I have every of intention of making a pass available every month throughout the season for the same price and same number of games. Once you’ve made it out to some games reach out again at the end of April if you’re still unhappy and I’ll get you tickets for another game later in the season (with some exceptions). Thanks, John Um, great to know that the White Sox are also offering this in June and July, when the weather is going to be much much nicer and not just April, when the weather is s***ty. Maybe if I'd known that I would have just waited until July to buy this damned pass? I guess I should keep responding and let him dig deeper? Edited April 5, 2017 by Greg Hibbard Quote Link to comment Share on other sites More sharing options...
Greg Hibbard Posted April 5, 2017 Share Posted April 5, 2017 Hey John, I'm confused. How would it be fair to the season ticket holders and full price ticket purchasers for the White Sox to essentially allow fans to purchase each month's games at $40? Sincerely, Quote Link to comment Share on other sites More sharing options...
Middle Buffalo Posted April 5, 2017 Share Posted April 5, 2017 His response was pretty fair, I think. He also pretty much said that he'll give you another game if you complain at the end of the month. Quote Link to comment Share on other sites More sharing options...
Greg Hibbard Posted April 5, 2017 Share Posted April 5, 2017 QUOTE (Middle Buffalo @ Apr 5, 2017 -> 04:06 PM) His response was pretty fair, I think. He also pretty much said that he'll give you another game if you complain at the end of the month. His intention may have been fair, but do you understand how his logic doesn't make any sense whatsoever? He's concerned about the value of the ticket price w/r/t what season ticket holders and full price ticket buyers would be investing in, but then he admits in his next sentence that he has every intention of discounting literally almost every game this year in the same way to people purchasing group plans. This discount would be utterly unprecedented. Quote Link to comment Share on other sites More sharing options...
BigHurt3515 Posted April 5, 2017 Share Posted April 5, 2017 QUOTE (Greg Hibbard @ Apr 5, 2017 -> 03:49 PM) No, the response was not positive, IMO. Um, great to know that the White Sox are also offering this in June and July, when the weather is going to be much much nicer and not just April, when the weather is s***ty. Maybe if I'd known that I would have just waited until July to buy this damned pass? I guess I should keep responding and let him dig deeper? Not sure why you are so upset with that response. He literally said to contact him at the end of the month and he will get you tickets to a later game. Quote Link to comment Share on other sites More sharing options...
Bob Sacamano Posted April 5, 2017 Author Share Posted April 5, 2017 QUOTE (BigHurt3515 @ Apr 5, 2017 -> 04:09 PM) Not sure why you are so upset with that response. He literally said to contact him at the end of the month and he will get you tickets to a later game. Yeah it sounds like he got exactly what he wanted. Quote Link to comment Share on other sites More sharing options...
Greg Hibbard Posted April 5, 2017 Share Posted April 5, 2017 QUOTE (BigHurt3515 @ Apr 5, 2017 -> 04:09 PM) Not sure why you are so upset with that response. He literally said to contact him at the end of the month and he will get you tickets to a later game. So he's gonna give me a game if I contact him on April 30, why the bs about season ticket holders and full price buyers? why not just give me one NOW as a good faith measure? In order to make ME jump through another hurdle? Thanks for making me say "thank you sir, may I have another"? I'm upset because the idea that the White Sox are protecting season ticket holders and full price ticket buyers is BULLs*** and the notion of them offering monthly plans for the whole season - and not announcing it until later - seems to also be another example of the White Sox being organizationally DISINGENUOUS to their fans on two different levels. Their season ticket holders are LITERALLY their most loyal fans. You can't get a seat for the whole season at much less than $700. Now he's saying that you can essentially get 70 games or so (excluding Yanks, Cubs, and Red Sox) for $3 a ticket? And there's been no announcement like this yet? So those of us who crowded in to get April tickets on the pretense that this was the best way to save on group games would have been better off to wait for June? Ok, so next year, how many people would buy an April pass? How many would just wait until June? What would that do to April sales? This entire thing rubs me the wrong way for these reasons. Quote Link to comment Share on other sites More sharing options...
Greg Hibbard Posted April 5, 2017 Share Posted April 5, 2017 QUOTE (soxfan2014 @ Apr 5, 2017 -> 04:12 PM) Yeah it sounds like he got exactly what he wanted. No, if he had emailed me back and given me tickets to another game I would have gotten exactly what I wanted. He wants me to wait until the end of the month to ask him again for what he said he couldn't give me now because it "wouldn't be fair to the other fans". Even though that doesn't matter if I email him on April 30. Quote Link to comment Share on other sites More sharing options...
Greg Hibbard Posted April 5, 2017 Share Posted April 5, 2017 Sorry guys. I realize this thread is getting sidetracked and I'll stop now. Quote Link to comment Share on other sites More sharing options...
ChiSox59 Posted April 5, 2017 Share Posted April 5, 2017 QUOTE (Middle Buffalo @ Apr 5, 2017 -> 04:06 PM) His response was pretty fair, I think. He also pretty much said that he'll give you another game if you complain at the end of the month. Agreed Quote Link to comment Share on other sites More sharing options...
Doc Edwards Shot Posted April 5, 2017 Share Posted April 5, 2017 QUOTE (ChrisLikesBaseball @ Apr 5, 2017 -> 07:40 AM) Straight doubleheader on May 26. Anyone with tickets to today's game can exchange their tickets for any tickets of equal or lesser value, they are not automatically valid for the doubleheader on May 26. So you could exchange the tickets for tickets to a future game that isn't necessarily on 5/26? You're not locked into the make up game in May? Quote Link to comment Share on other sites More sharing options...
flavum Posted April 5, 2017 Share Posted April 5, 2017 QUOTE (Doc Edwards Shot @ Apr 5, 2017 -> 05:22 PM) So you could exchange the tickets for tickets to a future game that isn't necessarily on 5/26? You're not locked into the make up game in May? Correct. May 26th is its own game- but it's two games. If it were a day/night doubleheader, then today's game would have been for Game 1. Quote Link to comment Share on other sites More sharing options...
Doc Edwards Shot Posted April 5, 2017 Share Posted April 5, 2017 QUOTE (flavum @ Apr 5, 2017 -> 04:27 PM) Correct. May 26th is its own game- but it's two games. If it were a day/night doubleheader, then today's game would have been for Game 1. If you want to go to the makeup game in May, you don't get to stay for the regularly scheduled game that day and make a doubleheader out of it for the price of just one game, correct? Didn't they used to do that when your game was cancelled due to weather? Quote Link to comment Share on other sites More sharing options...
flavum Posted April 5, 2017 Share Posted April 5, 2017 Sox tweets this morning... Today’s game between the #WhiteSox and Detroit Tigers has been postponed due to rain. The game will be made up on May 26 as part of a straight doubleheader, beginning at 4:10 PM. The originally scheduled game will begin at 7:10 PM, or 30 mins following the conclusion of the opener. Tickets & parking coupons for today’s postponed game can be exchanged for equal or lesser value to any future regular-season Sox home game. All exchanges must be done at the Guaranteed Rate Field box office during regular business hours or by mail. Fans with tickets for today’s game cannot use those tickets for entry on May 26.Fans with tickets for the 7:10 PM game on May 26 may attend both games of the doubleheader. Quote Link to comment Share on other sites More sharing options...
Bob Sacamano Posted April 5, 2017 Author Share Posted April 5, 2017 QUOTE (Doc Edwards Shot @ Apr 5, 2017 -> 05:37 PM) If you want to go to the makeup game in May, you don't get to stay for the regularly scheduled game that day and make a doubleheader out of it for the price of just one game, correct? Didn't they used to do that when your game was cancelled due to weather? Depends on if its actually a straight double-header which this seems to be. I bet it changes. Quote Link to comment Share on other sites More sharing options...
ptatc Posted April 5, 2017 Share Posted April 5, 2017 QUOTE (Greg Hibbard @ Apr 5, 2017 -> 02:19 PM) This is the response I sent John, Thanks for the response. Speaking frankly, this is a bit frustrating. This package was marketed to fans as a value deal of a group of games. I realize things happen with April weather, but I believe it's disingenuous for the White Sox to walk back on the good faith value of 11 games for a refunded portion of a miniscule amount of money and 10 remaining games (maybe 9 now if tomorrow's weather is bad as well). The true value of this campaign is to get butts in seats in a down year, in my opinion, and I believe the White Sox always make a lot of money on concessions per fan, more than the value of the ticket that will go unsold. I would say that refunding $3.54 does nothing for the White Sox or me, but even a free upper reserved ticket in July gets me to a game, gets me to buy hot dogs, candy, beer and whatever else - and gets me to cheer on the squad. We both know this is a rebuilding year for this team, and that there are going to be dog games in July and August against not-popular teams where the organization will struggle at the gate - why give me $3.54 for each of two tickets back when the team could make $50 in concessions for giving ballpark passers the opportunity to exchange for an upper reserved ticket to a handful of organization-picked games? Sincerely, ***** how dare you makes sense, sir? I love the logical, reasoned response. If you just fire F-bombs and such they'll delete it without reading it. At least this way they'll read it. Quote Link to comment Share on other sites More sharing options...
greg775 Posted April 6, 2017 Share Posted April 6, 2017 QUOTE (flavum @ Apr 5, 2017 -> 10:59 PM) Sox tweets this morning... Today’s game between the #WhiteSox and Detroit Tigers has been postponed due to rain. The game will be made up on May 26 as part of a straight doubleheader, beginning at 4:10 PM. The originally scheduled game will begin at 7:10 PM, or 30 mins following the conclusion of the opener. Tickets & parking coupons for today’s postponed game can be exchanged for equal or lesser value to any future regular-season Sox home game. All exchanges must be done at the Guaranteed Rate Field box office during regular business hours or by mail. Fans with tickets for today’s game cannot use those tickets for entry on May 26.Fans with tickets for the 7:10 PM game on May 26 may attend both games of the doubleheader. I wonder if it would have been a day/night doubleheader if the Sox were projected to be a contender. As is, they just figure no big deal; one ticket for the two games. Quote Link to comment Share on other sites More sharing options...
flavum Posted April 6, 2017 Share Posted April 6, 2017 QUOTE (greg775 @ Apr 5, 2017 -> 08:10 PM) I wonder if it would have been a day/night doubleheader if the Sox were projected to be a contender. As is, they just figure no big deal; one ticket for the two games. Probably. 2 games for the price of one is a selling point for some teams. Others don't have the option of giving up a gate. If tomorrow gets called, I could see a day/night August 25th. Better weather, at the end of summer. Quote Link to comment Share on other sites More sharing options...
flavum Posted April 6, 2017 Share Posted April 6, 2017 (edited) No announcement yet, but this from Van Schouwen... https://twitter.com/CST_soxvan/status/849972336979836928 High wind warning still in effect, through 4 p.m. Sustained 30-40 mph with gusts to 60. Tough infield pop-up weather for #WhiteSox #Tigers See above for what I would do. Red Sox/Pirates already postponed today. The Pirates fly back to Boston next Thursday. That's why you start with mostly division games. Edited April 6, 2017 by flavum Quote Link to comment Share on other sites More sharing options...
Bob Sacamano Posted April 6, 2017 Author Share Posted April 6, 2017 QUOTE (flavum @ Apr 6, 2017 -> 09:02 AM) No announcement yet, but this from Van Schouwen... https://twitter.com/CST_soxvan/status/849972336979836928 See above for what I would do. Red Sox/Pirates already postponed today. The Pirates fly back to Boston next Thursday. That's why you start with mostly division games. Well that's not possible for all teams to play a team in their division. Quote Link to comment Share on other sites More sharing options...
flavum Posted April 6, 2017 Share Posted April 6, 2017 (edited) QUOTE (soxfan2014 @ Apr 6, 2017 -> 09:04 AM) Well that's not possible for all teams to play a team in their division. I know that. That's why I used the word "mostly". There should have been 12 division games, and the other three should have been in places where weather isn't much of factor. Edited April 6, 2017 by flavum Quote Link to comment Share on other sites More sharing options...
Bob Sacamano Posted April 6, 2017 Author Share Posted April 6, 2017 (edited) QUOTE (flavum @ Apr 6, 2017 -> 09:08 AM) I know that. That's why I used the word "mostly". There should have been 12 division games, and the other three should have been in places where weather isn't much of factor. Yeah it makes no sense for Angels-A's, Dodgers-Padres, Astros-Mariners for example to open against each other even though they play in the same division. Edited April 6, 2017 by soxfan2014 Quote Link to comment Share on other sites More sharing options...
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