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Wednesday's game was PPD


Bob Sacamano

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QUOTE (flavum @ Apr 6, 2017 -> 09:08 AM)
I know that. That's why I used the word "mostly".

 

There should have been 12 division games, and the other three should have been in places where weather isn't much of factor.

 

There were 11 division matchups scheduled yesterday, and two of the other 4 games were in places where weather isn't really a factor.

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QUOTE (soxfan2014 @ Apr 6, 2017 -> 09:12 AM)
Yeah it makes no sense for Angels-A's, Dodgers-Padres, Astros-Mariners for example to open against each other even though they play in the same division.

 

Depends on your perspective. With the unbalanced schedule, it makes more sense to load up early on teams that will return to that city. Every series outside the division is one and done.

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QUOTE (flavum @ Apr 6, 2017 -> 09:16 AM)
Depends on your perspective. With the unbalanced schedule, it makes more sense to load up early on teams that will return to that city. Every series outside the division is one and done.

 

You could do that for the second week of the season though. That way teams can play a guarantee 3 and 4 game series the first week pushing another day off (players complain about too many early day offs) later in the year and then the second week they could aim for more divisional games since the teams on the road the first week would likely open up at home then.

Edited by soxfan2014
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QUOTE (Greg Hibbard @ Apr 5, 2017 -> 02:19 PM)
This is the response I sent

 

John,

 

Thanks for the response.

 

Speaking frankly, this is a bit frustrating. This package was marketed to fans as a value deal of a group of games. I realize things happen with April weather, but I believe it's disingenuous for the White Sox to walk back on the good faith value of 11 games for a refunded portion of a miniscule amount of money and 10 remaining games (maybe 9 now if tomorrow's weather is bad as well).

 

The true value of this campaign is to get butts in seats in a down year, in my opinion, and I believe the White Sox always make a lot of money on concessions per fan, more than the value of the ticket that will go unsold. I would say that refunding $3.54 does nothing for the White Sox or me, but even a free upper reserved ticket in July gets me to a game, gets me to buy hot dogs, candy, beer and whatever else - and gets me to cheer on the squad.

 

We both know this is a rebuilding year for this team, and that there are going to be dog games in July and August against not-popular teams where the organization will struggle at the gate - why give me $3.54 for each of two tickets back when the team could make $50 in concessions for giving ballpark passers the opportunity to exchange for an upper reserved ticket to a handful of organization-picked games?

 

Sincerely,

 

*****

 

 

 

Not to be a dick here ... but you are complaining about being refunded $3.54 cents ... for a baseball game .... in 2017. You can't even get a BigMac for that price nowadays. And then you go on to say you'd buy $50 of concessions --- so its zero about the money then ... although you reference "value"

 

If you are willing to pay for $50 in concessions you really don't care about value.

 

 

Take the $3.50 and buy a $6 ticket off stubhub anytime throughout the year.

 

Me thinks you're looking for a reason to be upset. Just enjoy the 10 games you get for the price of one half of a single Cubs ticket.....

 

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QUOTE (BrianAnderson @ Apr 6, 2017 -> 10:19 AM)
Not to be a dick here ... but you are complaining about being refunded $3.54 cents ... for a baseball game .... in 2017. You can't even get a BigMac for that price nowadays. And then you go on to say you'd buy $50 of concessions --- so its zero about the money then ... although you reference "value"

 

If you are willing to pay for $50 in concessions you really don't care about value.

 

 

Take the $3.50 and buy a $6 ticket off stubhub anytime throughout the year.

 

Me thinks you're looking for a reason to be upset. Just enjoy the 10 games you get for the price of one half of a single Cubs ticket.....

 

s***, upper corners are $5 on Sundays at the gate.

Edited by soxfan2014
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QUOTE (BrianAnderson @ Apr 6, 2017 -> 10:19 AM)
Not to be a dick here ... but you are complaining about being refunded $3.54 cents ... for a baseball game .... in 2017. You can't even get a BigMac for that price nowadays. And then you go on to say you'd buy $50 of concessions --- so its zero about the money then ... although you reference "value"

 

If you are willing to pay for $50 in concessions you really don't care about value.

 

 

Take the $3.50 and buy a $6 ticket off stubhub anytime throughout the year.

 

Me thinks you're looking for a reason to be upset. Just enjoy the 10 games you get for the price of one half of a single Cubs ticket.....

 

You are way off here. I could give a f*** about the money. Seriously. I can afford to spend 2 grand on the white sox this year if I wanted to.

 

I did buy the package on the pretense that I was getting 11 games, and I followed up because I thought it was strange that the White Sox deviated from their standard policy of issuing another ticket when a game is rained out. I just wanted what I felt was standard, and I was polite in my response.

 

When they balked at giving me the extremely standard replacement ticket to another game - even when I asked them for essentially the s***tiest seat in the house - and explained that I would be spending more on concessions that day than their entire package, they gave me extremely illogical, s***ty reasoning as to why other ticket holders needed to be protected, and then broke from that reasoning in the very next sentence, and then said if I emailed them again their reasoning actually didn't matter in the first place.

 

What I'm actually VERY angry about here is that the White Sox had several opportunities to make things right by the fans this week, and at every turn they continue to be the Keystone Kops of sales, marketing and catering to fans.

 

They could have called Monday's game well in advance when everyone knew the weather was going to be outrageously bad. Tuesday was always going to be way better weather wise. Instead they dragged a few thousand diehards to sit shivering in the frigidly cold rain for a game that was NEVER going to happen as of Sunday night. That's why I never even bothered going to the park despite having THOSE tickets too.

 

They could have done the ballpark pass fans rained out of their first game a solid and issued a upper reserved ticket to any dog game in August out of an array of 10 or so that will be 15k in attendance - but instead they refunded $3.54 to fans, essentially taking away their own ability to make concession money from satisfied fans. In my experience when you give more to the fans, the fans spend more money.

 

When I pointed the above out to them, they gave me the s***tiest, stupidest, Dollar Bill Wirtz reasoning ever - and then contradicted it in the next two sentences, essentially saying "you're f***ing stupid, but here's some sentences. Email me anyway. I guess."

 

Seriously, this is f***ed, and this is another example of a team that has representatives that have NO IDEA how to cater to their own dwindling fanbase.

 

What the f*** do I know though - I'm not running the marketing for an completely invisible team in the third largest city in America.

Edited by Greg Hibbard
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To each their own ...

It just seems like a whole heck of lot of energy and anger put into an April day game/August upper deck corner -- and only for the reason being "out of principle"

 

I agree with you that with where they stand in the MLB they should probably go out of their way to make the fans that do come out feel welcome and special - I also think season ticket holders (I've been for many years) could give two s***s about someone getting a replacement upper deck pass..

 

In the end of the day my only thoughts are this:

 

1 - dude, don't get so worked up. It's a 60 win Sox team.

2 - Sox should care more about their existing fans that are sticking with them right now and should probably get creative with ticketing/marketing ideas

3- The Sox don't need to care. Look at the Padres, Marlins, etc. etc. etc. These owners make money regardless. The difference between 15 and 17,000 fans a game isn't a huge deal to them. They follow the money. So they are focusing on other areas.

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QUOTE (BrianAnderson @ Apr 6, 2017 -> 01:22 PM)
To each their own ...

It just seems like a whole heck of lot of energy and anger put into an April day game/August upper deck corner -- and only for the reason being "out of principle"

 

I agree with you that with where they stand in the MLB they should probably go out of their way to make the fans that do come out feel welcome and special - I also think season ticket holders (I've been for many years) could give two s***s about someone getting a replacement upper deck pass..

 

In the end of the day my only thoughts are this:

 

1 - dude, don't get so worked up. It's a 60 win Sox team.

2 - Sox should care more about their existing fans that are sticking with them right now and should probably get creative with ticketing/marketing ideas

3- The Sox don't need to care. Look at the Padres, Marlins, etc. etc. etc. These owners make money regardless. The difference between 15 and 17,000 fans a game isn't a huge deal to them. They follow the money. So they are focusing on other areas.

 

 

I appreciate your response, but with all do respect, 1,2, and 3 do not address any of my points whatsoever. I get that small and midsize MLB teams are about money. I get that it's a bad team.

 

I'm talking about how the White Sox nurture their fanbase. I'm talking about basic s*** that's real, real dumb when it comes to customer satisfaction.

 

I took the time to make some well-thought out points about how they may want to rethink their approach, and their response was "this is what we're doing"

 

If the White Sox continue to approach marketing and fan outreach in these ways, then they will never mend what has been a 40 year problem.

 

You would think that they might think they need to learn something, given how piss poor their past results with this have been.

 

However, you can't teach people who need to learn.

 

I'm really most angry that the team I love continues to shoot THEMSELVES in the foot with stuff like this.

Edited by Greg Hibbard
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