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No tickets for Opening day???


Controlled Chaos

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I'm not sure how this happened, but we were told yesterday that our request for group tickets could not be fulfilled for opening day. "How about Tuesday?" was suggested. I wrote a letter to Brooks, only because he is a great guy to deal with and if he can't help, hopefully he can tell me where to go. I just don't get it...We finally win the world series and I can't be there for the first game....

 

Here's the letter...

 

Brooks,

 

I have found dealing with you to be a pleasant experience in the past and others I have talked to feel the same, which is why I am coming to you with this problem. I hope you can be of some help.

 

I have been a White Sox fan my entire life. As a little kid I lived in the apartments above Jimbo's, so this team has been with me since birth. I have been going to opening day for the past 17 years. For the past 8 years we have organized a group outing for opening day. We we're very excited to see the letter last October stating that we were a preferred group organizer and would be allowed to order tickets for Opening Day 2006. The Sox were just entering the playoffs and I knew they'd go all the way and this would be our most memorable opening day ever. We we're told to fax our order in by November 1st, which we did, and we would be able to get the same amount of tickets we got the previous year, which was 23. We were told the invoice would be sent in December. All was well. Then we won the world series and my friend and I received calls from all of our friends asking about opening day and we told them everything is set already we sent the order in over 2 weeks ago. Since the Sox won it on the road, excited isn't a strong enough adjective to describe how all of us we're feeling about that game.

 

Then we get a phone call today stating our ticket request could not be honored. How is this possible? At first I thought the call was that we couldn't get all 23 tickets in the same section, but then when it turned to "We can't get you any tickets on opening day, how about Tuesday's game?" I was in absolute shock. I know the season ticket base is hovering around 20,000 and since single game tickets haven't even gone on sale yet...how is this possible? I follow the Sox every day on soxtalk.com. It's a passion to read and write about the team. The Sox had an outing for us last year and I was very appreciative for the loyalty shown to us die hard fans. Now I'm asking for some of that same loyalty and for the Sox to honor our group tickets, so we can celebrate the start of the championship season.

 

Hopefully we can rectify this issue.

 

Thanks!!

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QUOTE(Controlled Chaos @ Jan 5, 2006 -> 09:54 AM)
maybe I'm missing something then....if tickets haven't gone on sale yet...how is it sold out?

 

All of the season ticket requests, including partial plans, plus extra requests from season ticketholders have demolished any supply of tickets that did exsist.

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QUOTE(southsider2k5 @ Jan 5, 2006 -> 09:01 AM)
All of the season ticket requests, including partial plans, plus extra requests from season ticketholders have demolished any supply of tickets that did exsist.

 

I thought the season ticket base was under 23,000, and the park holds over 40,000.

 

According to this, "1/24 is when full season ticket holders get to buy them, 1/25 split season ticket holders can, 1/27 general public can", the extra tickets available haven't even been sold yet. So where the heck are almost 20,000 tickets?? It all is very confusing to me....hopefully Brooks can at least shed some light on it.

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Maybe a possible solution for people that the White Sox informed at an earlier time that they could get tix through group plans is to sell them tix at a very reduced price and allow them to sit out in the bullpen bar? I know they sell the tix above it, but the ones in the bar area are usually first come, first served. Maybe they could offer that area to people they screwed over?

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QUOTE(Controlled Chaos @ Jan 5, 2006 -> 09:11 AM)
I thought the season ticket base was under 23,000, and the park holds over 40,000. 

 

According to this, "1/24 is when full season ticket holders get to buy them,  1/25 split season ticket holders can, 1/27 general public can", the extra tickets available haven't even been sold yet.  So where the heck are almost 20,000 tickets??  It all is very confusing to me....hopefully Brooks can at least shed some light on it.

 

IIRC, Season ticket plans have been on sale for a good 2 months. I just got my Ozzie plan yesterday and couldn't get opening night.

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QUOTE(Steff @ Jan 5, 2006 -> 10:47 AM)
Why don't you ask the ticket guy rather then the marketing guy... ?

Tom Sheridan is his name.

 

Steff, I'm new to the season ticket thing...and I have not yet payed the second installment of my package...its due the end of the month. Did you already have the option to purchase additional tickets? Or how does that work?

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QUOTE(tonyho7476 @ Jan 5, 2006 -> 09:49 AM)
Steff, I'm new to the season ticket thing...and I have not yet payed the second installment of my package...its due the end of the month.  Did you already have the option to purchase additional tickets?  Or how does that work?

 

 

We don't follow normal proceedure :ph34r: ... so I'm not sure.

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QUOTE(tonyho7476 @ Jan 5, 2006 -> 10:49 AM)
Steff, I'm new to the season ticket thing...and I have not yet payed the second installment of my package...its due the end of the month.  Did you already have the option to purchase additional tickets?  Or how does that work?

 

Yeah I'm pretty clueless as well...needless to say I've probably missed my window of opportunity to buy extra tickets. :unsure:

 

Grr....I'm really not having a good day today. I might actually post on the board today and be snarky and surly. :angry:

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QUOTE(Steff @ Jan 5, 2006 -> 09:47 AM)
Why don't you ask the ticket guy rather then the marketing guy... ?

Tom Sheridan is his name.

Ahhh Steff, I was waiting for you to come on here and give me a name...:). Thanks!! I didn't know who to talk to. I just know I have written Brooks a few times in the past and he has always responded in kind. So I figured I'd go with who I knew. He wrote me back and is looking in to it. He's not in the office today.

 

As for purchasing extra tix, this is in the 'single game ticket' thread above:

 

1/24 is when full season ticket holders get to buy them, 1/25 split season ticket holders can, 1/27 general public can.

 

Hence my bewilderment when they say they have no more tix available. The extras haven't even gone on sale yet.

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QUOTE(Controlled Chaos @ Jan 5, 2006 -> 10:11 AM)
I thought the season ticket base was under 23,000, and the park holds over 40,000. 

 

According to this, "1/24 is when full season ticket holders get to buy them,  1/25 split season ticket holders can, 1/27 general public can", the extra tickets available haven't even been sold yet.  So where the heck are almost 20,000 tickets??  It all is very confusing to me....hopefully Brooks can at least shed some light on it.

 

Now I get where you are coming from... One assumption you are making is false, and that is that all partial season ticket plans are evenly divided so that for example of the 1/4 season ticket plans only 1 in 4 actually has season tickets or for a half season plan only one of the 2 has openning day tix, etc. Many of these packages have prime games that are inordinate for their level of committment of games as an enticement for buying the tickets. If only one partial plan included the opener, then that plan would sell more than the rest which would throw the whole point of partial plans out the window, which is to provide balance and stability to daily attendance.

 

Hopefully that makes sense.

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QUOTE(Controlled Chaos @ Jan 5, 2006 -> 10:05 AM)
Ahhh Steff, I was waiting for you to come on here and give me a name...:).  Thanks!!  I didn't know who to talk to.  I just know I have written Brooks a few times in the past and he has always responded in kind.  So I figured I'd go with who I knew.  He wrote me back and is looking in to it.  He's not in the office today.

 

As for purchasing extra tix, this is in the 'single game ticket' thread above:

 

1/24 is when full season ticket holders get to buy them, 1/25 split season ticket holders can, 1/27 general public can.

 

Hence my bewilderment when they say they have no more tix available.  The extras haven't even gone on sale yet.

 

 

CC.. full ST holders and packages have been buying them up since early December. It's got nothing to do with when they go on sale to the public. We've been hearing for weeks it's sold out. Remember comp's, MLB, and the Sox employees and players get theirs first also. As for that date schedule above.. it's not so true. We got our extras confirmed a few weeks ago.

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QUOTE(southsider2k5 @ Jan 5, 2006 -> 10:08 AM)
Now I get where you are coming from... One assumption you are making is false, and that is that all partial season ticket plans are evenly divided so that for example of the 1/4 season ticket plans only 1 in 4 actually has season tickets or for a half season plan only one of the 2 has openning day tix, etc.  Many of these packages have prime games that are inordinate for their level of committment of games as an enticement for buying the tickets.  If only one partial plan included the opener, then that plan would sell more than the rest which would throw the whole point of partial plans out the window, which is to provide balance and stability to daily attendance.

 

Hopefully that makes sense.

 

 

Not only that Mike, but IIRC the Ozzie folks get to choose their games. I'm sure this game was high on the list.

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QUOTE(Controlled Chaos @ Jan 5, 2006 -> 10:11 AM)
I thought the season ticket base was under 23,000, and the park holds over 40,000. 

 

According to this, "1/24 is when full season ticket holders get to buy them,  1/25 split season ticket holders can, 1/27 general public can", the extra tickets available haven't even been sold yet.  So where the heck are almost 20,000 tickets??  It all is very confusing to me....hopefully Brooks can at least shed some light on it.

 

Before people start to panic, my ticket rep says those dates are still correct for individual game sales. As others have pointed out, there are a stilted number of split and Ozzie plans getting that game, as well as promotional and other "special" arrangement tickets being done. Kind of like the playoffs, but not quite as bad.

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QUOTE(Steff @ Jan 5, 2006 -> 10:12 AM)
CC.. full ST holders and packages have been buying them up since early December. It's got nothing to do with when they go on sale to the public. We've been hearing for weeks it's sold out. Remember comp's, MLB, and the Sox employees and players get theirs first also. As for that date schedule above.. it's not so true. We got our extras confirmed a few weeks ago.

Well this is just gonna suck then...we had our order in the beginning of October. I understand they have to cater to ST holders first, I just can't believe they are all gone. :crying

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QUOTE(Steff @ Jan 5, 2006 -> 11:12 AM)
CC.. full ST holders and packages have been buying them up since early December. It's got nothing to do with when they go on sale to the public. We've been hearing for weeks it's sold out. Remember comp's, MLB, and the Sox employees and players get theirs first also. As for that date schedule above.. it's not so true. We got our extras confirmed a few weeks ago.

 

Sorry Steff, I must have been typing when you were.

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QUOTE(Controlled Chaos @ Jan 5, 2006 -> 10:16 AM)
Well this is just gonna suck then...we had our order in the beginning of October.  I understand they have to cater to ST holders first, I just can't believe they are all gone.  :crying

 

 

Wait and see what Tom comes back with...

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QUOTE(Controlled Chaos @ Jan 5, 2006 -> 11:16 AM)
Well this is just gonna suck then...we had our order in the beginning of October.  I understand they have to cater to ST holders first, I just can't believe they are all gone.  :crying

 

I think you should do it Outfit style...head down to Comiskey and make them an offer they can't refuse! :ph34r:

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