Youtube question

[SI1020]

I'll try to make this as simple and coherent as possible. Although I get by I'm far from a tech expert. I enjoy youtube as I can watch and listen to what I want irrespective of what happens to be popular at the moment. They have such a wide selection of music, video, etc that appeals to my tastes. Recently they changed the format regarding accessing your account. I had over 700 selections in my history file until one day I found all but about 40 or so disappeared. In my favorites file there were 200 selections and now that file is completely empty. In keeping with the horrendous customer service in many businesses these days I can't find a way to contact them. I did locate a telephone number which happens to be a corporate number for google. Of course after pressing the number that I thought came closest to addressing my problem I was immediately told thank you and good bye. I posted this question on the google help board and it is dying there. I expect the same will happen here, but there's lots of tech savvy people here so I'm giving it a try. Sorry for the rant but if anyone could explain to me why they are deleting my history and favorities or knows a better way to contact this megalith I would more than appreciate it.

[knightni]

http://www.google.com/search?hl=en&sou...gAAAKoEBU_QFEH6

[SI1020]

http://www.google.com/search?hl=en&sou...gAAAKoEBU_QFEH6

Yes that is where I posted my question that is being ignored. I can't for the life of me find a form or a link to question them directly. Welcome to the brave new world.

 

Edit: I found this from a member on their "help" site. Two, there is no direct Contact us where I can send an e-mail to you idiots telling you exactly what my problem is, which is the reason I am posting here and will probably get no reply from anyone at all let alone get anything done about how stupid yt is becoming. Surely this is a stalling procedure, yt obviously thinks that as long as people are posting in a useless forum nothing has to be done, am I right ?

Edited September 3, 2010 by SI1020

[Texsox]

Are you certain the videos are still up? IIRC Youtube was going through and deleting copyright material that was not uploaded by the rights owners.

[Texsox]

One other thing, you may have accidentally deleted them if you erased your browser history or cookies.

[SI1020]

Are you certain the videos are still up? IIRC Youtube was going through and deleting copyright material that was not uploaded by the rights owners.

It's possible that a small number of them may have been deleted by youtube. I have noticed that from time to time. We're talking about over 600 in my history and exactly 200 in the favorites file. Puff, just disappeared.

 

One other thing, you may have accidentally deleted them if you erased your browser history or cookies.

Thanks for bringing that up Tex. That is something I never thought of, not being anything close to a techie. Periodically I do erase my browser history for the day. I kind of think I started doing this before the deletions happened on my youtube, but I wasn't paying close enough attention to make either a positive or negative correlation. I don't think this is what happened but can't state for sure one way or another. In any case, thanks for taking some time on this inconsequential matter.