Joxer_Daly Posted February 21, 2014 Share Posted February 21, 2014 I need to pass on getting MLB TV for 2014, but when I went to cancel online it seems to be already in place. It says I have access until the end of February 2015 and that no refunds will be given. I thought renewals only kicked in at the end of this month? Any advice appreciated. Quote Link to comment Share on other sites More sharing options...
Leonard Zelig Posted February 21, 2014 Share Posted February 21, 2014 QUOTE (Joxer_Daly @ Feb 20, 2014 -> 07:36 PM) I need to pass on getting MLB TV for 2014, but when I went to cancel online it seems to be already in place. It says I have access until the end of February 2015 and that no refunds will be given. I thought renewals only kicked in at the end of this month? Any advice appreciated. I think I can help you, but I will need your log in and password. Quote Link to comment Share on other sites More sharing options...
Joxer_Daly Posted February 21, 2014 Author Share Posted February 21, 2014 QUOTE (Leonard Zelig @ Feb 21, 2014 -> 01:47 AM) I think I can help you, but I will need your log in and password. Very droll, Sir. Quote Link to comment Share on other sites More sharing options...
southsider2k5 Posted February 21, 2014 Share Posted February 21, 2014 QUOTE (Leonard Zelig @ Feb 20, 2014 -> 07:47 PM) I think I can help you, but I will need your log in and password. Better get a credit card too... to be safe. As for the real problem, I would try calling them. It is early enough, you might be able to talk someone in customer service into a refund. They just charged for the MLB stuff. My audio bill hit a few days ago. Quote Link to comment Share on other sites More sharing options...
103 mph screwball Posted February 21, 2014 Share Posted February 21, 2014 Couldn't you also contest the credit card charge if MLB customer service is not helpful? Does anyone know if MLB TV still has condensed games? Quote Link to comment Share on other sites More sharing options...
Chisoxfn Posted February 21, 2014 Share Posted February 21, 2014 I had a similar issue a year or two ago and sent an email to customer support and they cleared it up no problem. Quote Link to comment Share on other sites More sharing options...
Jake Posted February 21, 2014 Share Posted February 21, 2014 I also was successful when reaching out to customer service. They could tell that I hadn't used the service. Quote Link to comment Share on other sites More sharing options...
Brian Posted February 21, 2014 Share Posted February 21, 2014 My payment hasn't gone through yet Quote Link to comment Share on other sites More sharing options...
southsider2k5 Posted February 21, 2014 Share Posted February 21, 2014 QUOTE (Jake @ Feb 20, 2014 -> 11:05 PM) I also was successful when reaching out to customer service. They could tell that I hadn't used the service. This is huge. DO NOT log on and use it, only to call the next day to cancel. Quote Link to comment Share on other sites More sharing options...
Donny Lucy's Avocado Farm Posted February 21, 2014 Share Posted February 21, 2014 QUOTE (Chisoxfn @ Feb 20, 2014 -> 11:43 PM) I had a similar issue a year or two ago and sent an email to customer support and they cleared it up no problem. Yes, calling and speaking with a live human helps. I did this very same thing. Cancelling is easy, just need a human to do it. Quote Link to comment Share on other sites More sharing options...
ChiSox59 Posted February 21, 2014 Share Posted February 21, 2014 Just out of curiosity, why are all guys cancelling? Move back to Chicago area? Upgrading to extra innings? Is there another option out there I am not aware of? Thanks! Quote Link to comment Share on other sites More sharing options...
Steve9347 Posted February 21, 2014 Share Posted February 21, 2014 QUOTE (Chisoxfn @ Feb 20, 2014 -> 10:43 PM) I had a similar issue a year or two ago and sent an email to customer support and they cleared it up no problem. Yeah - they'll credit it without a moment's hesitation. Quote Link to comment Share on other sites More sharing options...
SoxFan562004 Posted February 21, 2014 Share Posted February 21, 2014 Agreed with earlier comment, seems like calling will clear it up, but if it doesn't, involve your credit card company and dispute it. I've had fantastic service via that route in the past. They take care of it. Quote Link to comment Share on other sites More sharing options...
Joxer_Daly Posted February 21, 2014 Author Share Posted February 21, 2014 QUOTE (southsider2k5 @ Feb 21, 2014 -> 03:11 PM) This is huge. DO NOT log on and use it, only to call the next day to cancel. Obviously I had to log in for going about cancelling, but I assume you mean actually watching games and then trying to cancel. Sent an email earlier, but no reply yet. Quote Link to comment Share on other sites More sharing options...
southsider2k5 Posted February 21, 2014 Share Posted February 21, 2014 QUOTE (Joxer_Daly @ Feb 21, 2014 -> 01:21 PM) Obviously I had to log in for going about cancelling, but I assume you mean actually watching games and then trying to cancel. Sent an email earlier, but no reply yet. Yeah, I meant actually using it. Quote Link to comment Share on other sites More sharing options...
Joxer_Daly Posted February 21, 2014 Author Share Posted February 21, 2014 QUOTE (ChiSox59 @ Feb 21, 2014 -> 03:52 PM) Just out of curiosity, why are all guys cancelling? Move back to Chicago area? Upgrading to extra innings? Is there another option out there I am not aware of? Thanks! For me it's the time difference that is the killer. I try to watch as many live games as I can, but with the time difference, work and family, etc, the amount of games I'm able to get doesn't really justify the cost. Quote Link to comment Share on other sites More sharing options...
Eminor3rd Posted February 21, 2014 Share Posted February 21, 2014 QUOTE (Joxer_Daly @ Feb 21, 2014 -> 03:33 PM) For me it's the time difference that is the killer. I try to watch as many live games as I can, but with the time difference, work and family, etc, the amount of games I'm able to get doesn't really justify the cost. Can't you watch them later though? Quote Link to comment Share on other sites More sharing options...
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